Data Security

The basis of this security policy is to outline how the CrystalMQ service protects & processes customer information. We know that the security and integrity of customer data is important to our customers’ values and operations. Also, security breaches can completely topple the overall process. That is why we keep it private and safe. We want our customers to have a general understanding of what we at CrystalMQ are doing to protect the integrity of their data.

We help our customers keep regulate their data privacy, security and integrity in countless ways.

Security and compliance

We are compliant with high security standards, such as encryption of data in transit and European security standards. We provide end to end encryption by enabling SSL to secure data both in rest and transit. SSL certificates are updated on a regular basis. Data Security methods and processes will frequently be updated from time to time..

Disclosure of customer data

We only disclose data to third parties such as sub processors where disclosure is necessary to provide the services. Sub processor refers to a third-party data processor engaged by us will have access to or process the data under the Data processing agreement (DPA) for the provision of Services. We use stripe as a sub processor to process customers payments and Digital ocean to host server. We have also evaluated our sub-processors to ensure that they are security compliant and meet the requirements of security and privacy.

Sub Processor List

 Company Name  Activity  Place of Processing  Applicable Cloud Region
 Digital Ocean  Data centre  US  San Francisco
 Stripe  Payment Processor  All  All

Data Hosting

We use Digital ocean servers to host our MQTT Broker. The servers as of today are hosted in the US region, San Francisco as the data Center which hosts the data.

Access Management

We provide an up to date set of access and encryption features to help customers effectively protect their information. As a Data controller, CrystalMQ stick to security regulations for genuine storage of customers personal data. Our objective is to serve with integrity and responsibility persistently towards our customers ' personal data. We also disclose how we drive customers information with care in Privacy Policy.

CrystalMQ has no ability and insight of which or what sort of data our customers are handling with our service. Also, we (including our employees) won't glance at or view and copy their data to other servers except to the one (Sub processor) we mentioned.

In addition, we are planning to comply 100% with the European General Data Protection Regulation (GDPR)

Our Company

We are experts in developing highly extendable next generation frameworks & tools and advanced solutions for manufacturing industry. An end to end product & solution provider for all IoT / IIoT requirements.

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Our Location

2035 Sunset Lake, RoadSuite B-2,
Newark – 19702, Delaware, USA.