If you discontinue to pay for the service, we will begin deleting your data 3 days after the account termination mail sent.
Dedicated Instance Solution Provider
Monthly Yearly Save 20%
If you discontinue to pay for the service, we will begin deleting your data 3 days after the account termination mail sent.
Yes. You can always upgrade from the current plan to any of the CrystalMQ pricing plans and you can pay the difference in the amount on the pro rata basis. Your account will be upgraded automatically, once the current month plan ends. Contact support.
We use DigitalOcean for hosting MQTT Broker. And the MQTT Broker we use is MQTTRoute.
For the Professional and Advanced plans, we have weekly backups enabled by default. This will be a complete backup of the VM. For the other plans, we can enable it at an additional cost.
Our SLA ( Service-Level-Agreement ) promises 99.99% availability on dedicated server. If the downtime occurred longer than the guaranteed availability, you will get a 7 days refund. For any queries or more information contact Support.
We guarantee that server will be available minimum 99.99% of the time.
CrystalMQ is exclusively meant to run powerful Industrial and Commercial IoT Applications. With the availability of Rest based APIs, powerful UI & widgets, you will be able to build your application without any code.
In order to cancel your subscription, you will be able to do it from the customer console. contact support. if you have any questions on the same.
You will be billed every calendar month on the day of your sign up for the service, according to the plan you have chosen. For example if you have signed up on 15th of January, 2021, you will be billed 15th of every month, starting from January 2021.
We will accept credit or debit card payments.
We use SSL to secure data in transit. Also, we are compliant with GDPR (The General Data Protection Regulation) on processing your personal data such as email addresses, billing addresses, etc.
We are experts in developing highly extendable next generation frameworks & tools and advanced solutions for manufacturing industry. An end to end product & solution provider for all IoT / IIoT requirements.